Terms & Conditions

Welcome to Lumix Glow. By accessing or using our website and purchasing our products, you agree to comply with the following Terms & Conditions. Please read them carefully. If you do not agree to these terms, you may discontinue using our website.

1. General Information

This website is owned and operated by Lumix Glow Beauty (“we”, “our”, “us”). By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by all terms, conditions, and policies stated here.
We reserve the right to update, change, or replace any part of these Terms & Conditions at any time. It is your responsibility to check this page periodically for updates.

2. Eligibility

By using this website, you represent that:

• You are at least 18 years old

• You are legally capable of entering into binding contracts

• You will use the website only for lawful purposes

3. Product Information

We aim to provide accurate descriptions of all Lumix Glow products. However:

• Product colors and textures may vary slightly due to screen differences

• Individual results may vary based on skin type and usage

• All ingredients are listed as per details provided by our manufacturing partners
  We do not guarantee specific or permanent outcomes.

4. Pricing & Payments

• All prices on the website include taxes unless stated otherwise

• Prices may change without prior notice

• Payments are accepted through secure payment gateways
  We do not store your payment information.

5. Shipping & Delivery

• Orders are usually shipped within 2–5 business days

• Delivery time may vary based on location, courier partners, and unforeseen delays

• Lumix Glow is not responsible for delays caused by courier services or external factors
  Please refer to our Shipping Policy for full details.

6. Returns, Refunds & Replacement

Due to the nature of skincare products:

• We do not accept returns for opened or used products

• Replacement is provided only for damaged, leaked, or incorrect items

• Issues must be reported within 24 hours of delivery with unboxing photos/video
  Refunds, if applicable, are processed to the original payment method.
  Refer to our Refund & Cancellation Policy for detailed guidelines.

7. User Responsibilities

By using this website, you agree:

• Not to misuse or manipulate the website

• Not to upload viruses, harmful code, or attempt unauthorized access

• Not to copy, sell, or resell our products without written approval

8. Intellectual Property Rights

All content including branding, text, images, logos, and product descriptions belong to Lumix Glow Beauty. No content may be reproduced without written permission.

9. Third-Party Links

Our website may contain links to external sites. Lumix Glow is not responsible for the content, reliability, or security of such third-party websites.

10. Limitation of Liability

Lumix Glow will not be liable for:

• Allergic reactions or side effects caused due to individual skin sensitivities

• Misuse or incorrect application of products

• Technical issues, errors, or interruptions on the website
  Always perform a patch test before using any new skincare product.

11. Privacy Policy

Your personal data is handled according to our Privacy Policy. We do not sell or misuse customer information.

12. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall fall under the jurisdiction of Bangalore, Karnataka.

13. Contact Information

For questions regarding these Terms & Conditions, contact:
Lumix Glow Beauty
Email: lumixbeauty01@gmail.com
Phone: +91 74833 56908
Address: SRI RAMESHWAR BUILDING, 18/12/1 Marenahalli 21st Main Road, Opp. Sridevi Electronics, Near Lifecare Medical, Vijayanagar, Bangalore – 560040